Responsible Gaming Policy for Gamespanaquestes
Welcome to the Responsible Gaming Policy for Gamespanaquestes. Our foremost commitment is to promote a safe, enjoyable and transparent gaming environment where all players can participate responsibly. As a social casino operating exclusively in virtual money and using simulated wagering experience, we strictly prohibit the use of real funds. This document outlines our core policies related to protecting vulnerable players, preventing gambling addiction, and providing access to help and support, while reinforcing our dedication to respecting privacy and ensuring full compliance with European data protection and cookie legislation.
By choosing to engage with our platform, you agree to the principles and guidelines defined herein. We encourage all players to review this policy carefully and become acquainted with the available resources and support mechanisms. Our guidelines are designed to uphold the integrity of our gaming environment and to help maintain responsible gaming practices for everyone.
Protection of Vulnerable Players
It is our priority to safeguard the interests of individuals who may be particularly vulnerable to the adverse effects of excessive gaming activity. We implement a range of measures to ensure that vulnerable groups – including players experiencing mental health challenges, financial difficulties or other circumstances that increase their risk – are identified and assisted appropriately. Our platform employs continuous monitoring, behavioural analytics, and proactive engagement strategies to detect unusual play patterns associated with potential harm.
Players who are identified as being at risk may be provided with voluntary self-assessment tools and can be offered personalized support that includes referral to professional organisations specializing in responsible gaming. We encourage our users to use the self-exclusion tools available through our platform, and our trained support staff are available to provide confidential guidance about risk management and healthy gaming practices.
Prevention of Gambling Addiction
Responsible gaming is central to our operations and we are acutely aware of the potential risks related to habitual gaming. Although our platform operates using virtual credits and does not involve real stakes, we are committed to preventing excessive or problematic gaming behaviour that can lead to detrimental outcomes.
To minimize the risk of gambling addiction, Gamespanaquestes implements several proactive measures:
- Strict session and spending limits to monitor gaming behaviour.
- Voluntary self-assessment tools to help players recognise any problematic patterns early on.
- Optional cooling-off periods that enable users to temporarily pause their gaming activity.
- Regular reminders and educational tips on responsible gaming as part of the in-game experience.
- Immediate intervention and follow-up support for players exhibiting signs of compulsivity.
Furthermore, our platform collaborates with reputable organisations dedicated to combatting gambling addiction including GamCare, Gambling Therapy, and BeGambleAware. These organisations provide professional advice, counselling and other forms of assistance to players who may need external support.
Protection of Minors
The protection of minors is of paramount importance to us. Gamespanaquestes strictly prohibits access or registration from any individual below the minimum legal age as mandated by relevant European legislation. Our rigorous age verification procedures are designed to ensure that underage individuals are prevented from accessing our platform.
All information provided during the registration process is securely handled and monitored in accordance with the applicable privacy and data protection regulations. Our commitment to protecting minors extends beyond age verification; we actively provide educational content promoting safe and responsible digital entertainment and parental guidance where necessary.
Fair Play and Transparency
Integrity is a cornerstone of our social platform. Gamespanaquestes is dedicated to ensuring that all games are conducted fairly and in a transparent manner. Our gambling software and systems undergo regular audits and are designed to provide impartial and random outcomes. Rigorous internal policies are in place to safeguard the fairness of the gaming environment.
We believe that transparency is essential to maintaining trust between our platform and its players. Therefore, we openly disclose our game rules, odds, and mechanisms that ensure random outcomes. Additionally, all our promotional messaging adheres strictly to advertising standards and best practices, providing clear and honest information about the entertainment nature of our platform.
Access to Support and Assistance
We recognise that, despite our preventive measures, some players may require assistance to manage their gaming behaviour. In line with our commitment to promoting a safe gaming environment, access to help is readily available. We have established internal protocols that enable players to contact our dedicated support team discreetly and securely.
In addition to our in-house support, we maintain cooperative relationships with well-respected organisations in the field of responsible gaming and support services. Among these are GamCare, Gambling Therapy, and BeGambleAware, organisations that can provide advice, counselling, and referrals should further assistance be needed. If you believe that your gaming habits are becoming problematic, we strongly encourage you to make use of these support resources.
Virtual Money and Gaming Environment
It is important to emphasise that gambling on our platform is conducted exclusively with virtual credits. These credits hold no real-world monetary value and are solely intended for entertainment purposes. No actual wagering or cash betting occurs on Gamespanaquestes. This approach ensures that while our games mimic traditional casino experiences, they remain fun, risk-free simulations that do not involve monetary loss or gain.
By engaging in gameplay, users acknowledge and accept that all game outcomes are for entertainment only, and the platform operates as a social gaming environment where real money is neither deposited nor exchanged. Our virtual currency system is designed to foster a safe, responsible and enjoyable atmosphere, free from the risks inherent in monetary gambling.
Data Protection, Privacy, and Cookie Policy
At Gamespanaquestes, the security of our players' personal information is treated with the highest priority. We are fully compliant with the stringent data protection legislations applicable in Europe, including the General Data Protection Regulation (GDPR). Our privacy policy explains in detail how we collect, store, process and secure your personal data.
All data collected is used in strict accordance with privacy laws and relevant directives. We employ advanced encryption techniques and secure protocols to ensure that personal data is protected against unauthorised access, alteration, and disclosure. You have the right to request the deletion of your personal data, inquire about its processing, and review the terms of data retention. Our records are maintained only for as long as necessary to fulfil the purposes for which they were collected or as required by law.
Our website utilises cookies to enhance user experience and to facilitate the functioning of the platform. Cookies are employed for analytics and session management purposes, ensuring that your preferences are honoured on subsequent visits. Detailed information regarding the use of cookies is available in our comprehensive cookie policy, which is designed in line with current European privacy regulations. Should you have any concerns about data usage or require further clarifications, our support team is ready to assist you.
We are committed to providing you with complete control over your personal data. If at any time you wish to review or request the deletion of data stored about you, please make a formal enquiry via the appropriate channels provided on our platform. Our data security procedures are designed to balance transparency with rigorous protection measures, ensuring that your information is managed safely and responsibly.
Compliance and Updates
Gamespanaquestes is committed to ensuring that our Responsible Gaming Policy is fully compliant with all applicable European laws and standards. We continuously review and update this policy to reflect any changes in legislation, technological advancement, and our internal measures that enhance player protection and transparency.
Our policy is reviewed periodically and any significant updates will be communicated to players through our platform. We encourage players to regularly review the terms of this policy to stay informed about the practices in place to safeguard their gaming experience. The current version of this Responsible Gaming Policy was last updated on 29/09/2025.
Final Remarks
At Gamespanaquestes, responsible gaming is not merely a set of guidelines but an integral part of our operational philosophy. We believe that by fostering a secure, fair, enjoyable, and transparent gaming environment, we not only comply with European standards but also nurture a community where players feel safe to enjoy the simulated, virtual gaming experience.
Our ongoing commitment to the following principles – protection of vulnerable players, prevention of gambling addiction, protection of minors, fair play and transparency, and secure data handling – reaffirms our dedication to upholding best practices in responsible gaming. We invite feedback from our community so that together we can further enhance our measures and ensure that every player’s experience is positive and risk-free.
Should you have any questions or require further clarification on any point addressed in this Responsible Gaming Policy, please do not hesitate to seek further information through our support channels. We thank you for choosing our social gaming platform and for being a responsible and engaged member of our community.